Kansas City Auto Repair

We find that a lot of Kansas City drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles are very complicated and there's more to know about them than most of us have the time to learn. Maybe it's because vehicles have become so much more reliable that the average person just doesn't need to know as much to keep their vehicle on the road.You know, your local hospital has a Patient's Bill of Rights that they post throughout the hospital. We think our Kansas City automotive service customers also have a right to ask any question they need to understand what is wrong with their car and what it will take to fix it. They need to feel free to ask the cost and benefits of recommended services. And they certainly have a right to understand the financial end of the transaction.It's all about the communication. It's a little harder when you're trying to find the r ... read more

All Missouri pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to not forget steps. It is also how they can assure a predictable outcome. That is why Kansas City automotive service centers including I - 70 Auto Service have procedural standards for each service they perform. I - 70 Auto Service technicians are trained step by step. And they perform the procedures step by step, the same way each time. By training to procedural standards, Missouri service centers can assure a quality outcome. The job is done right every time and Kansas City customers leave happy with how their vehicle performs. Each company trains its technicians to standards. The Missouri automotive industry as a whole is very committed to standards of excellence and encourages individual Missouri service center operators to apply them to every vehicle they serv ... read more

New car dealership closings are all over the news. Nearly 800 Chrysler dealerships canceled. About 1,100 GM dealers’ contracts will not be renewed after October 2010. And record numbers are just shutting down because they aren’t selling enough cars and trucks to stay in business. It’s estimated that some 40,000 dealership service bays could be taken out of service in the next year or so. Of course, this is a tragedy for those who work at our local Kansas City dealerships and the owners that risk losing much of their life’s work. Our Kansas City communities will lose some of our best corporate citizens. Think of all the youth sports team, service clubs and Kansas City community events that have been sponsored by our local new car dealers. One question we hear a lot at AutoNetTV is, 'Who will service my car?' Kansas City folks are concerned that they will not get the care and attention they need. They're wonder ... read more